New user info
16 articles
- What is MX?An introduction to MX and MX+
- MX prerequisitesFind out more about prerequisites / limits for MX
- Do I need to install any software to work with MX?
- Are there any size limitations or restrictions with MX?Find out more about transaction size / numbers
- Getting started.Signing in for the first time, Setting up MFA, Sending data and downloading data.
- What is my usernameWhy can't I log-in
- How to contact MX administratorsIf you need to request a new account, account deletion, MFA reset, export or activity export, or downloads, talk to an admin
- How do I view old transaction history?How to view transactions that you have sent or received in the past
- One of my customers already works with MX; what does that mean to me?How do we integrate with multiple companies using MX
- Can I reply to a MX transaction?How does a MX and MX+ transaction differ
- How do I find out more about MX security?Find out more about the security / architecture of MX
- Which email addresses does MX use?Find out where MX emails are sent from
- How does MX handle my personal info?Understand what MX uses, how it is used and how to remove data
- Troubleshooting issuesFor issues with uploads, downloads, Personal Groups or searching activity
- Why do I see a 500 error?Learn more about the 500 error and how to avoid it
- Can I see a user's email address?Find the email address for the person who sent you data