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How to contact MX administrators
How to contact MX administrators

If you need to request a new account, account deletion, MFA reset, export or activity export, or downloads, talk to an admin

Updated over 2 years ago

There are many tasks that an MX administrator can perform, which a standard user cannot do.

Add accounts

Remove accounts

Reset MFA status

Modify passwords

Export user lists

Export activity lists

Download data on behalf of other users

Change file blacklisting

Change download limits

To see the Administrators for the active MX customer (the company you have logged into MX), please go to Settings => Account information

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