All CollectionsMX user informationDownloading dataDownloading dataArticles relating to downloading data issues and troubleshooting7 articlesDownload is unavailableWhy do I see download is unavailable / why can I not download dataHow do I find data sent to me?My customer has sent me data, how do I find it (or I cannot find the data).Invalid login, please try againInformation on the discontinued desktop download app for MXWhere does data download to?Find out where data is saved to when downloadedWhy can I not download data?Find out why you do not see a download option or the download button is not working.Download button not working (whitelisting steps)Steps to address whitelisting by your IT groupHow do I download data?All information about data sent to you and where to find it